Official communications

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When you join the University you will be given a University of Edinburgh (UoE) email account and address which will be used for a variety of essential communications. You must access and manage this account regularly as the University will send you vital information from time to time, for example on assessment arrangements or changed class times or locations, and will assume that you have opened and acted on these communications. Failure to do so will not be an acceptable excuse or ground for appeal.

If you already have a web-based e-mail account and think that you are unlikely to check your UoE e-mail account, it is your responsibility to set up a forward on the UoE account to ensure that all official University communications are received. (The service is actually provided by “Office 365”: please see You can forward email if you click the “Forward your Emails” link on the right hand side of your Office 365 home screen. Type the email address that you wish your emails to be forwarded to and click “Start Forwarding”.)

You can locate your email by logging into EASE.

Other Forms of Communication

Mobile phones are used in emergency situations and students are encouraged to update their contact details via the MyEd portal. At times we will write to you; it is important to keep both your semester and permanent home address up to date. This is also done via the MyEd portal.

Updating Personal Details

Via “Student Self Service”, students can view and edit personal and study details within their MyEd Portal. The Student Personal Details channel allows students to review their contact details, address information & emergency contacts. It also provides the ability to edit certain personal details directly:

Use of Social Media

While there are many cautionary tales about the use of social media and the ‘digital footprint’, there are also many positives to engaging with it.  There have been many examples recently of students and graduates using social media to network and, in some cases, find employment.  Social media allows easy exchange of information and ideas and can provide a powerful platform for discussion – all of which is within the control of the account owner.  Do not be afraid to engage with debate but do remember that what goes on the internet stays on the internet – you need to remember that a future employer may discover things about you that you would prefer to keep private.  We expect you to be courteous in your postings and to not make personal or hurtful comments about other students or staff.  You should ensure your comments are lawful, ie are consistent with legislatively protected areas of equality and diversity, and do not constitute a disciplinary offence under the University’s code, which include offensive behaviour (in writing as well as actual) and bringing the University into disrepute.